Do I need planning permission?

In most cases, no - heat pump installations in England qualify as Permitted Development and do not require planning permission, provided certain conditions are met:

• The unit must pass an MCS 020 noise assessment
• The unit must be at least 1 metre from the boundary with a neighbour in Wales (no minimum distance in England)
• The property must not be in a conservation area or be a listed building

If planning permission is required, you'll need to apply via your local authority's planning portal. You'll typically need architectural drawings showing the unit's position and the unit's specifications (dimensions and sound power output). Decisions normally take around 8 weeks, though this varies. We can assist with providing information, but only the homeowner can make the application. 

You are responsible for contacting your local planning authority to confirm whether or not this applies to you.