What is a Design Consultation and why do I need it?
The Design Consultation is an in-person visit to your home by your assigned Heat Geek. It typically takes 2–3 hours and includes:
- A full heat loss calculation for every room, following MCS standards
- Assessment of your existing radiators, pipework, and electrical supply
- Assessment of outdoor space and unit placement options
- Noise assessment (MCS 020)
- Discussion of your preferences, budget, and any constraints
- A detailed written design proposal and fixed-price quote, usually delivered within 1-2 days
A Design Consultation is essential because heat pumps must be correctly sized and designed for each individual home. Unlike a boiler, you cannot simply swap one in without proper design work - an incorrectly sized or designed system will be inefficient and may not keep your home warm. The £250 fee reflects the significant professional time involved.