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Help Centre
Living with your Heat Pump
Living with your Heat Pump
Monitoring
Will I have visibility to monitor my heat pump?
What is My Vaillant Connect and why do I need it?
Servicing and Maintenance
Are there any maintainance requirements?
Who do I contact if there is an issue with my Heat Pump?
Who can service my heat pump?
Moving Home
I'm moving home, what do I need to do with handing over my heat pump and the warranty to the new home owner?
Warranty & Guarantees
What does the warranty cover?
Can I extend the warranty beyond the initial 7 years?
How do I make a warranty Claim?
What is the warranty period of the equipment you install
What is the Heat Geek Guarantee?
Partners
How do I switch to the OVO add-on?
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