My hot water isn't hot enough
Heat pumps heat water differently from a boiler, and the temperature your cylinder is set to is a balance between comfort, running costs and safety. Our guide explains how it works, including scalding and legionella:
If your hot water still isn't right, contact your installer directly and copy in upgrades@heatgeek.com. Your installer's details are in your portal at upgrades.heatgeek.com.