Is the Vaillant email asking for my heat pump data genuine?

Yes, it's genuine. The email asks for permission for Heat Geek to access your heat pump's data. This lets us monitor how your heat pump is running.

Monitoring is part of the Heat Geek Guarantee, and accepting it is required for the guarantee to apply. Read about the Heat Geek Guarantee.

If you're ever unsure whether an email is from us, see How do I know an email is really from Heat Geek?